Last updated: [EFFECTIVE DATE]
Who we are
Compensation & Care ("we", "us") is an injury information and advertising website. We are not a law firm and we do not give legal advice. This policy explains how we handle personal information collected through compensationandcare.com.
Information we collect
Information you give us when you use a form or contact us:
- Contact details, such as your name, mobile phone number and email address
- Details about your situation, such as the type of injury, the state where it happened, when it happened, whether you had medical treatment and whether you already have a lawyer
- Anything you choose to write in a free-text box
- Your consent choices, such as whether you agreed to calls and texts
Information collected automatically when you visit, such as your IP address, browser and device type, pages viewed and the website that referred you. We may use cookies and similar technologies for this [COUNSEL: list analytics, consent-recording and advertising tools before launch].
Health-related information
Some of what you tell us, such as the type of injury or medical treatment, may be treated as health information or "consumer health data" under some state laws. We collect it only to handle your request and we ask for your consent where the law requires it. See our Consumer Health Data Notice.
We are not a health care provider, and federal health privacy rules for providers (HIPAA) generally do not apply to this website [COUNSEL: confirm]. Please do not send us medical records, Social Security numbers or financial account numbers.
How we use information
- To send your request to a participating law firm, if you ask us to
- To contact you about your request, including by call or text if you agreed
- To run, secure and improve the website
- To keep records of consent and comply with legal obligations
- To prevent fraud and spam
How we share information
Participating law firms. If you send a request, we share the information in it with a participating law firm that handles your type of matter in your state. Participating law firms pay to advertise with us. Because of this, sending your request to a firm may count as a "sale" or "sharing" of personal information under some state laws [COUNSEL: confirm].
Service providers. We use companies that help us run the site, such as hosting, form processing, phone and text messaging, and consent-recording tools. They may use the information only to provide services to us.
Legal reasons. We may share information if the law requires it, to protect rights and safety, or as part of a business sale or reorganization.
We do not share your information with law firms that are not participating, and we do not send your request anywhere unless you submit it.
Your choices
- Calls and texts happen only if you check the consent box. You can reply STOP to any text, or ask us to stop calling, at any time. See our SMS and Call Terms.
- You can ask us not to sell or share your personal information. See Do Not Sell or Share My Personal Information.
- You can ask to access, correct or delete your information by contacting us at [EMAIL].
State privacy rights
Depending on where you live, state laws such as the California Consumer Privacy Act and Washington's My Health My Data Act may give you rights to know what we collect, to access, correct or delete it, to opt out of sales, sharing and targeted advertising, and to limit the use of sensitive information. We will not discriminate against you for using these rights. We respond to verifiable requests within the time the law requires [COUNSEL: add state-specific disclosures and the full list of covered states].
Retention and security
We keep personal information only as long as needed for the purposes above and to meet legal obligations [COUNSEL: set retention periods]. We use reasonable safeguards to protect it, but no website can be completely secure.
Children
This website is not directed to children under 13, and we do not knowingly collect their personal information. If the injured person is a minor, a parent or legal guardian should send the request.
Changes to this policy
We may update this policy. We will post the new version on this page with a new "last updated" date.
Questions about this policy?
Contact us at [EMAIL] or [PHONE].