FAQ
Frequently asked questions
Straight answers about what we do, what we don't do and what happens to your request.
Questions
Common questions
General information only. A licensed attorney in your state can explain how the rules apply to you.
Still have a question?
Call us during business hours [HOURS]. We can explain how the service works, but we can't give legal advice.
[PHONE]Is this service really free?
Yes. There is no charge to use this site or to send a request. Participating law firms pay to advertise here. If you later decide to hire a lawyer, that lawyer will explain their own fees to you before you agree to anything.
Are you a law firm?
No. Compensation & Care is not a law firm, and nobody here can give you legal advice. We provide general information and pass your request to a participating law firm if you ask us to. Only a licensed attorney can review your situation.
Do I have a case?
We can't tell you that, and no website can. Whether you have a claim depends on the facts, your state's laws and deadlines. A licensed attorney at a participating firm can talk this through with you.
Will a lawyer definitely contact me?
Not always. A participating firm decides whether it can help with your type of matter in your state. If a firm contacts you, you decide whether to talk further. There is no obligation.
What if I already have a lawyer?
It is usually best to speak with your current lawyer first. If you still send a request, please let the firm know you already have a lawyer.
Which states do you cover?
We are starting with [STATES COVERED]. If your state isn't listed in the form, we can't take your request yet.
How is my information used?
We use your answers to send your request to a participating law firm and to contact you about it, as described in our Privacy Policy. Calls and texts happen only if you check the consent box. You can opt out at any time by replying STOP.
Was your injury related to a birth?
Birth injuries are handled by Birth Injury Helpline, a separate site focused only on pregnancy, labor, delivery and newborn injuries. Please visit birthinjuryhelpline.com.
Why don't you accept requests from California or Florida?
Those states have specific rules for services that connect people with lawyers. We are not accepting requests from them at this time.
Is there a deadline to make a claim?
Yes. Every state sets deadlines for injury claims, and they differ by state and type of claim. Some are short, so it's sensible not to wait. A licensed attorney can tell you which deadlines apply.
Can I stop calls and texts?
Yes. Reply STOP to any text, or ask us to stop calling, at any time. See our SMS and Call Terms.
Can I ask you to delete my information?
Yes. Contact us and we will handle your request as described in our Privacy Policy.
Ready when you are
A free case review request takes a few minutes. No obligation.